Privacy Policy
Introduction
Pixlab Inc ("Pixlab", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our websites, applications, digital wallet passes, SMS communications, and customer engagement platforms, including GetPassLift.
Information We Collect
We may collect information that you voluntarily provide or that is necessary to deliver our services, including:
- Name
- Mobile phone number
- Email address
- Date of birth, if voluntarily provided
- Loyalty program information
- Appointment and service information
- Device and usage information
- Digital wallet pass information
How We Use Information
We use collected information to deliver and improve our services, including to:
- Deliver digital wallet passes and related services
- Send appointment reminders
- Send service notifications
- Send loyalty program updates
- Provide account notifications
- Provide customer support
- Improve our products, websites, and platforms
- Comply with legal obligations
SMS Communications
Users may receive SMS messages related to appointments, services, loyalty programs, account updates, and customer support. Message frequency may vary. Message and data rates may apply.
Users may opt out of SMS communications at any time by replying STOP to any message. Users may request assistance by replying HELP.
Information Sharing
Pixlab Inc does not sell, rent, or share personal information with third parties for marketing purposes.
Information may be shared only with service providers necessary to operate our services, with participating businesses when required to deliver requested services, or when required by law.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, loss, or disclosure.
Your Rights
You may request access, correction, or deletion of your personal information by contacting us using the information below.
Contact Information
Pixlab Inc
153 Avenue O
Brooklyn, NY 11204
Phone: (929) 235-1199
Email: hello@pixlab.nyc